ph536 Privacy Policy

This Privacy Policy ("Policy") is issued by ph536 ("ph536," "we," "us," "our") and applies to all personal data collected through your use of the ph536 online gaming platform accessible at ph536.net, including account registration, login, gameplay, payment transactions, customer support interactions, and any other service or feature offered on the platform.

This Policy is issued pursuant to and in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission of the Philippines.

By registering a ph536 account or using the ph536 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use ph536.

For the purposes of the Philippine Data Privacy Act of 2012, ph536 acts as the Personal Information Controller (PIC) in respect of the personal data you provide through the ph536 platform. As PIC, ph536 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection law.

Certain service providers engaged by ph536 — including payment processors, KYC verification providers, and technology infrastructure partners — may act as Personal Information Processors (PIPs) in respect of personal data processed on ph536's behalf. All PIPs engaged by ph536 are subject to binding data processing agreements that impose data protection obligations consistent with ph536's obligations under the DPA.

ph536 collects the following categories of personal data in connection with the operation of the platform and the provision of services to Filipino players:

3.1 Registration & Identity Data

• Full legal name as it appears on your Philippine government-issued identification document.
• Date of birth (used to verify that you meet the 21+ age requirement applicable to casino-style gaming in the Philippines).
• Philippine mobile number (used as your primary account identifier and for SMS OTP delivery).
• Email address, where provided during registration.
• Residential address in the Philippines, collected during KYC verification.

3.2 Identity Verification (KYC) Data

• Copy or scan of a valid Philippine government-issued identification document (acceptable documents: UMID, Philippine Passport, Driver's License, PRC ID, SSS/GSIS ID, PhilSys National ID).
• Selfie or facial photograph submitted for identity matching purposes during KYC review.
• Any supplementary documentation requested during enhanced due diligence processes.

3.3 Financial & Transaction Data

• GCash mobile number and transaction reference numbers associated with deposits and withdrawals.
• PayMaya account identifier and transaction reference numbers.
• Bank account details (name, bank, account type) for BPI, BDO, or Metrobank transfer transactions.
• Partial card numbers and card type (for Visa/Mastercard transactions — full card numbers are not stored by ph536; they are tokenized by the payment processor).
• Deposit amounts, withdrawal requests, balance history, and full transaction log.

3.4 Gameplay & Behavioral Data

• Game session records including game type, bet amounts, outcomes, session duration, and timestamps.
• Responsible gaming tool usage, including deposit limits set, session time-outs triggered, and self-exclusion requests.
• Bonus claims, wagering history, and promotion participation records.
• Sportsbook betting records including markets wagered, odds accepted, and results.

3.5 Technical & Device Data

• IP address and approximate geographic location derived from IP data at time of login and gameplay.
• Device type, operating system, browser type, and version.
• Session timestamps, login history, and access logs.
• Cookie identifiers and similar tracking technology data, as further described in Section 10.

3.6 Communications Data

• Records of live chat conversations with ph536 customer support, including timestamps and agent notes.
• Email correspondence with ph536 support or compliance teams.
• Records of responsible gaming interactions and any formal complaints submitted.

ph536 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically through your use of the platform — via cookies, server logs, session tracking, and similar technologies that record your interactions with ph536.net.
• From payment providers — GCash, PayMaya, banks, and card networks confirm transaction details to ph536 in connection with deposit and withdrawal processing.
• From KYC and identity verification providers — where ph536 engages a third-party identity verification service, that provider may return verification status and identity matching results to ph536.
• From fraud prevention and AML screening services — transaction monitoring and politically exposed person (PEP) screening services may provide risk signals in connection with your account.

ph536 processes your personal data on one or more of the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

ph536 uses the personal data it collects for the following specific purposes:

• To create, verify, and manage your ph536 account, and to authenticate your identity on login.
• To process your deposits and withdrawals through GCash, PayMaya, Philippine banks, and card networks in Philippine Peso.
• To conduct mandatory KYC identity verification prior to processing your first withdrawal, in compliance with PAGCOR requirements and Philippine anti-money laundering laws.
• To monitor transactions for fraud, money laundering, suspicious activity, and other financial crimes, and to report findings to relevant Philippine regulatory authorities as required by law.
• To enforce the ph536 21+ age restriction by verifying date of birth information against identity documents submitted during KYC.
• To provide and improve the ph536 responsible gaming toolkit — deposit limits, session time-outs, reality checks, cooling-off periods, and self-exclusion.
• To deliver promotional offers, bonuses, and marketing communications to players who have opted in, and to administer promotions in accordance with the applicable promotion terms.
• To resolve disputes, handle complaints, and maintain records relevant to regulatory inquiries or legal proceedings.
• To improve the ph536 platform, analyze usage patterns, and develop new features informed by how Filipino players use the platform.
• To communicate with you regarding account activity, security alerts, policy updates, and support requests.

ph536 will not use your personal data for any purpose materially different from those listed above without notifying you and, where required, obtaining your consent.

ph536 does not sell your personal data. We share personal data with third parties only in the following circumstances and under strict data protection safeguards:

• Payment service providers: GCash (Globe Fintech Innovations), PayMaya, partner banks (BPI, BDO, Metrobank), and card networks receive the transaction data necessary to process deposits and withdrawals. Each provider processes data under their own privacy policy and applicable financial regulation.
• KYC and identity verification providers: Where ph536 uses a third-party identity verification platform, it receives identity matching outcomes and document verification status. These providers are bound by data processing agreements restricting their use of your data.
• Game content providers: Game studios whose titles appear on ph536 (such as JILI, Pragmatic Play, Evolution Gaming, and others) may receive session and bet data necessary for game operation and RNG certification purposes. No more data than is technically necessary for game delivery is shared with game providers.
• Regulatory authorities and law enforcement: ph536 is legally obligated to report certain transactions and suspicious activity to PAGCOR and relevant Philippine authorities (including AMLC). ph536 will comply with lawful requests from competent Philippine regulatory and law enforcement authorities.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, fraud monitoring, and analytics providers may process data on ph536's behalf under binding processor agreements that prohibit independent use of player data.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors may access personal data to the limited extent necessary to provide their professional services to ph536, under applicable professional confidentiality obligations.

ph536 operates in the Philippines and processes the majority of player data on servers located in or accessible from the Asian region. However, certain third-party service providers engaged by ph536 — including game content providers and technology infrastructure partners — may be located outside the Philippines and may process personal data in servers outside the country.

Where personal data is transferred outside the Philippines, ph536 takes reasonable steps to ensure that such transfers comply with the Philippine Data Privacy Act and the standards issued by the National Privacy Commission. This includes requiring receiving parties to maintain data protection standards equivalent to those required under Philippine law, and using contractual clauses and data processing agreements that impose binding data protection obligations.

By using ph536 and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to service providers located outside the Philippines for the purposes described in this Policy, subject to the safeguards described above.

ph536 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:

Following the expiry of applicable retention periods, ph536 will securely delete or anonymize personal data in accordance with its data disposal procedures.

ph536 uses cookies and similar tracking technologies on ph536.net to facilitate the operation of the platform, enhance user experience, maintain session state, and collect analytics data. The following types of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function correctly — maintaining login sessions, remembering account preferences, and enabling secure access. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: Remember your preferences such as language settings, last-visited game category, and display preferences, allowing ph536 to deliver a more personalized experience during your session.
• Analytics Cookies: Collect anonymized data about how players navigate and use ph536.net — pages visited, time on platform, features used — to help ph536 understand usage patterns and improve the platform experience for Filipino players.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and suspicious login behavior.

ph536 does not use third-party advertising cookies or tracking pixels for behavioral advertising. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ph536 platform, including the ability to maintain login sessions.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph536. ph536 is committed to facilitating the exercise of these rights in a timely and transparent manner.

To exercise any of the above rights, contact ph536's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." ph536 will respond to all verified requests within 15 business days. ph536 may ask you to verify your identity before processing your request.

ph536 implements technical and organizational security measures designed to protect personal data from unauthorized access, disclosure, alteration, destruction, and loss. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your browser and ph536 servers, protecting your login credentials, payment information, and gameplay data in transit.
• Encryption of sensitive personal data at rest, including identity documents and financial transaction records, using industry-standard encryption algorithms.
• Role-based access controls limiting access to personal data to authorized ph536 personnel and approved service providers on a strict need-to-know basis.
• Two-factor authentication (2FA) requirements for ph536 staff accessing systems that process personal data.
• Regular vulnerability scanning and penetration testing of ph536 platform infrastructure.
• Incident response procedures for detecting, containing, and reporting personal data breaches in accordance with NPC notification requirements under the Data Privacy Act.
• Training of ph536 personnel in data protection obligations and secure handling of personal data.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected individuals, ph536 will notify the National Privacy Commission and affected data subjects in accordance with the timeframes and requirements prescribed under the Data Privacy Act and NPC Circular 16-03.

ph536 is strictly for individuals aged 21 years and above. ph536 does not knowingly collect personal data from individuals under 21 years of age. The ph536 registration process requires a date of birth, and the KYC verification process requires a government-issued identity document, specifically to verify age compliance with the Philippine gaming age restriction applicable to casino-style entertainment.

If ph536 discovers or has reason to believe that personal data has been collected from an individual under the age of 21, ph536 will immediately suspend the relevant account, investigate the circumstances, and delete the personal data of the underage individual from its systems to the extent permitted by law. Any winnings associated with an underage account will be voided, and the matter may be referred to relevant authorities.

If you believe a person under 21 has registered with ph536, please contact support immediately via live chat or at [email protected].

ph536 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or regulatory requirements. Where changes are material, ph536 will notify registered Players via email, SMS notification to their registered Philippine mobile number, or a prominent notice displayed on ph536.net, providing reasonable advance notice before the changes take effect.

The Effective Date at the top of this Policy reflects when the current version came into force. We encourage you to review this Policy periodically. Continued use of ph536 after the effective date of an amended Policy constitutes your acceptance of the amended terms.

ph536 maintains a record of previous Policy versions. You may request a copy of a prior version by contacting our Data Protection Officer.

ph536 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act of 2012. You may contact the ph536 DPO for any privacy-related queries, data subject rights requests, or concerns regarding ph536's data practices.

• Data Subject Rights Requests & Privacy Queries: Email [email protected] with the subject line "Privacy / DPO Request."
• General Support: 24/7 live chat available on ph536.net for account-related queries including privacy-adjacent matters such as marketing opt-outs and account data corrections.
• Response Time: ph536 will acknowledge data subject rights requests within 3 business days and provide a substantive response within 15 business days. Complex requests may require up to 30 business days where permitted under the DPA.

If you are not satisfied with ph536's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about filing a complaint with the NPC is available on the NPC's official government website.